Wow your customers with an aggregated digital return & exchange experience, allowing them to manage multiple returns in the same interface at the same time.
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Packaging made easy
Remove the hassle of using different bags, boxes, registration forms, and shipping labels. Let your customers feel the ease of putting everything in the same parcel.
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One shipment simplicity
Why ship multiple parcels when you can ship one? Allow your customers to send all their returns with the courier of their choice. We are pretty sure the environment won't complain if we reduce CO2 emissions. Did we mention your return shipping cost will be up to 50% lower?
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Tracking and notifications
Inform your customers automatically and proactively through email and SMS, and decrease customer support cases by up to 50%.
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Solid reverse logistics
We will take care of your return products and make sure that they arrive at your warehouse or shop. You will improve your customer experience, reduce your CO2 emissions and save money.
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Commercial boost
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Footprint reduction
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A one-stop-return
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How it works
We have seamless integrations with your preferred shipping providers, with built in smartness in the return check-out to optimize for cost, product type, speed of return, sustainable options etc. We offer a hassle free experience with label-free options and you can use our pre-negotiated rates or your own depending on what suits you best.
YOU ARE IN GREAT COMPANY
Still wondering what to expect from Droppa? No worries - you are in great company. Get inspired and learn what other brands experience when using the return portal.
Picture perfect: How to use product images & videos to reduce returns
Visuals are not just part of the product presentation that boosts sales; they are a crucial element of the customer's decision-making process. High-quality images and videos can dramatically reduce return rates by providing a clearer and more accurate representation of products.
Babyland used to spend endless hours managing returns. After implementing Droppa they experienced 2x faster refunds to customers and cut management costs by 65%.
ADOORE needed a data-first return solution to battle high return rates. With help from Droppa they have boosted annual turnover through data insights and transforming returns to exchanges.
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